The crew’s on the roof. The phone still got answered.
AI agents and automation for the trades and field-service businesses — calls answered while you’re on site, jobs captured with the details that matter, emergencies separated from routine, estimates booked, quotes followed up.
- Job type
- Address
- Urgency
The pattern
A homeowner with a broken furnace or a flooding basement doesn’t leave a voicemail and wait. They call the next company. And the next. Whoever picks up gets the job. If your whole team is on site — which is the point of a service business — nobody picks up.
The calls that do get answered often lose the details: the address, whether it’s an emergency, when they’re home. The agent answers every time, asks the same questions every time, and gets the estimate onto the calendar before the caller has a reason to call anyone else.
What we build
Calls answered on site hours
Every call answered while the crew is working, in a natural voice, with your service area and services from your approved content.
Job capture
Address, issue, access, photos if offered, preferred window — captured consistently and logged to your system.
Emergency triage
Your rules for what’s urgent, applied every call; emergencies routed to the on-call tech immediately.
Estimate booking
Against the crew calendar, by territory and skill where you route that way, confirmed and reminded.
Quote follow-up
Quotes sent but not accepted get a sequence until they answer or ask to stop; job-status updates go out automatically.
Where it stops
The agent handles intake, triage, and scheduling. It does not diagnose a problem, quote a price beyond what you’ve published, or advise on safety — a gas smell or an electrical hazard gets an immediate instruction to call emergency services and an instant alert to your team.
- Diagnosing a problem
- Quoting beyond your published prices
- Safety advice
- Handling an emergency itself
A typical build
Voice and booking at the core, automation for quote follow-up and job updates, everything in your field-service platform.
- Voice AgentsPhone agents that answer after hours and during overflow, capture details, route emergencies, and book.
- Appointment BookingLive-calendar scheduling inside the conversation, with confirmations, reminders, and CRM write-back.
- AutomationThe repetitive work between your systems — intake, triage, follow-up, dispatch — running on its own.
- Chat AgentsWebsite agents that answer from your own content, qualify leads, and book directly into your calendar.
- IntegrationsAgents and automations wired into the CRM, property system, and calendar you already use.
Book a discovery call
Thirty minutes. We’ll map where your inquiries are going and tell you plainly whether this is worth building.